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How to use ChatGPT in product management
I’m sure you have already heard of ChatGPT with the recent hype and sky-rocketing social media interest. While it can be interesting to ask a chatbot random questions in natural human language, I’d like to explore how we might use ChatGPT for product management in apps.
In this article, I’ll share what ChatGPT can do, some prompting tips for better quality outcomes (prompt engineering), and the practical use cases with exact prompts that can be used for the product management and development of your apps.
What is ChatGPT & what can it do?
For those who’re not yet familiar with ChatGPT, let me quickly introduce it to you. ChatGPT is a state-of-the-art (SOTA) large language model (LLM) developed by OpenAI. It’s a complex deep learning model with 175 billion parameters (think of it like neurons in our head) that is trained from massive amounts of language data like Wikipedia and other sources on the internet [1]. With this training, it can predict the probability of the next words in a sequence to form a response, given the context of your prompt and the previous texts it generated.
It gained its ability to chat with humans from many sample human conversations and from human feedback rating & ranking the text it generated (Reinforcement Learning from Human Feedback, RLHF) [2][3]. You can ask ChatGPT just like you’re talking to another person and it will answer you with the most probable answers. You can ask it to do a variety of tasks like summarization, writing articles, translation, text classification, explaining concepts, writing code, generating ideas, etc. But you should be careful that it may give you false information confidently because it’s not fact-checked (it’s essentially all probabilistic!).
How to write better ChatGPT prompts?
Prompts are the questions or instructions that you give to ChatGPT. Good prompts produce good results. Writing better prompts has even become a skill called prompt engineering. Let me share with you some practical techniques for writing better prompts for LLM AIs.
Giving clear instructions. Instead of just asking a question, you can give instructions to the LLM on the steps to answer your question.
