Case study: Fashion, sustainable, & accessible - A journey of understanding & redesigning

Tahseen Rahman
Bootcamp
Published in
3 min readOct 4, 2021

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This article is designed for Desktops

The task for my second Bootcamp project as a UX Designer at General Assembly had me tackle the redesign of a Sustainable Fashion E-Commerce Site, Eco-Stylist. However, before I could even begin, I had to first become acquainted with the platform and their services.

eco-stylist.com current Home Page
Understanding Eco-Stylist
A Business Model Canvas for Eco-Stylist
Feature Comparison Chart of Eco-Stylist, Stitch Fix, Rent The Runway, Nuuly & Le Tote
Heuristic Analysis of Eco-Stylist

USABILITY TESTING

Goals — To understand where the main pain points are for users and improve the overall user experience

5 Tasks — Metrics were measured such as #clicks a task took, if they circled back to the previous page and if they successfully completed the task

4 Participants — Young, tech savvy & active e-commerce customers. Eco-friendly & curious about sustainability

Findings & trends from Usability Testing
Customer Journey Map
Open & Closed Card Sorts used for redesigning Navigation
Redesigned Site Map
Early Redesigns
Redesign — Home Page
Redesign — Shop
Redesign — Product Details

FUTURECAST:

Rate popular brands, such as Nike, ADIDAS, etc., against the sustainability criteria

Fine-tune quiz questions & incorporate Machine Learning for efficient matching with stylists

Incorporate Profiles & Favorites

Add price slider filter in Shop

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