Emotionally responsive web design

Why you should think about emotions when designing a site

Andy Zenner
Bootcamp

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Using emotional website design will keep your customers on your website and make them want to continue interacting with it. Creating an emotional connection with your customers is essential, and we want to help you learn how you can do it.

If you haven’t thought about inspirational web design before, this article will tell you what it is, why you need it for your website’s design, and how it can help you create a successful website.

Emotions
Photo by Mark Daynes on Unsplash

What Is Emotionally Responsive Web Design?

Emotionally responsive web design is a type of web design that affects the customer’s emotions when they visit and interact with a website. Emotions control people’s lives, and you need to understand what emotions your customers feel when using your website and then use the information to influence them.

Emotional design can make people feel positive emotions or negative emotions. Knowing what emotions to incite and when to start them will help you create a successful web design that your customers will want to keep interacting with.

Why Emotional Web Design Matters

An emotional web design will engage your customers and make them want to return to your website. An emotional experience will be memorable and help your website be unique compared to the competition.

Creating an emotional connection between your website and your customers will help build a relationship between your company and the customer. This will turn them into regular customers loyal to your company and not the competition.

If you want customers to buy your products, then the emotionally responsive design can help convince them to make the purchase. Or, if you’re going to deter people from doing something, you can use emotionally responsive design to discourage them from taking a specific action.

Photo by Alexas_Fotos on Unsplash
Photo by Alexas_Fotos on Unsplash

You are creating a web design that makes an emotional response can be complex. If you need help:

  1. Hire a web design agency to aid you through everything this process will require.
  2. Before hiring them, check if they have experience creating the types of designs you need.
  3. Look at examples of their work and see if it elicits the emotions you want.

You Need To Understand Your Customers

You cannot create an emotionally responsive design that your customers will engage with if you don’t know who they are and what they want. You must research your customers and discover what will help you create an emotional connection with them.

The more information you have about your customers, the easier it will be to understand them.

Use Images That Elicit Emotions

Images can cause more emotions in your customers than just words can. You need to use images effectively throughout your website and content if you want to create a connection with your customers.

Don’t use any image you think looks good; the images you pick should have a reason to be on your website.

Photo by Ben White on Unsplash
Photo by Ben White on Unsplash

Ensure the images support the content and help customers have positive emotional experiences. The images must also be placed in the right areas on your website. This is important, and you must make the right decisions before updating your web pages.

Track Customer Behavior On Your Website

If customers leave your website before doing what you want them to, and you need to know what is causing it, then track their behavior. By following the customers as they use your website, you can check the features and pages they interact with, what pages they visit the most, what they do on those pages, and what pages they don’t use.

This will help you determine what to change in your website’s design and what needs to be removed. Doing this will give customers the best user experience and improve their engagement with the content.

Create Emotionally Responsive Content

The content that customers visit your website for should be emotionally responsive. Your content should be focused on causing the reader to feel a particular emotion.

Everything on your website should work together to give the user the correct type of user experience. You must be consistent and ensure this user experience is spread throughout the website, not just on a web page.

Photo by Glenn Carstens-Peters on Unsplash
Photo by Glenn Carstens-Peters on Unsplash

Tone Of Voice

Your tone of voice when creating content must be consistent with your brand’s rest. It should be recognizable and unique to your brand, as this will help people remember your company when they read your content.

You need to figure out what tone of voice your brand should have and then consistently use it throughout your content and products.

Conclusion

Emotionally responsive web design can help you influence your customers when they visit your website. It’s a great way to make them perform the actions you want them to before they leave the website. You must create an engaging user experience throughout your website to keep customers interested.

Creating an emotional connection with customers is not easy and will take time. You need to consistently make the right improvements to your website to build a connection with customers and give them what they want.

Thanks for reading!

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